Refund policy

To avoid costly mistakes, we strongly advise customers to carefully read and adhere to our cancelation, return and refund policies prior to placing an order.

In the event that you wish to cancel your order, we require notification within 12 hours of placement. If cancelation is requested after 12 hours but prior to shipment, a 10% deduction fee will be applied to cover transaction costs.

Items must be kept in their original condition and sealed packaging if you wish to return them. Any items that have been opened, damaged, broken, scratched, or are missing pieces will not be eligible for return or refund.

If you wish to return sealed items, you must notify us within 14 calendar days of the delivery date and follow our instructions for returning the items to our store.

For orders valued at $150 or less, a restocking fee of 15% will be applied, while orders valued at more than $150 will incur a 20% restocking fee.

Customers are responsible for the cost of returning items to our store, and shipping fees are non-refundable. By placing an order with us, you acknowledge that you have read and agreed to our policies and will take the necessary actions as outlined.